Helpful Info

All Nature’s Select products are MADE IN THE USA and have USA sourced
ingredients with the exception of our lamb and green mussels which are
sourced from New Zealand. All of our formulas exceed AAFCO (Association
of American Feed Control Officials) standards.

"USA Made" refers to our product being made here in the United
States. "USA Safe" refers to the USA approval of processing for our New
Zealand Lamb recipe which has lamb that is sourced from New Zealand. All
Nature's Select Recipes are made in the great state of Texas! 

Our internal Nutrition Team works diligently with third-party
nutritionists to formulate the diets, design new products, handle
product registrations and ensure compliance with regulations. 

The quality of our ingredients is extremely important to us. We source
our ingredients from valued and trusted suppliers who are dedicated to
providing the very highest-quality ingredients available on the market
today. The majority of our ingredients are locally sourced in the state
of Texas. We are one of only a few pet food manufacturers that uses the
amino acid complex minerals from Zinpro Corporation, which has the
research to prove its minerals are better absorbed and provide a
well-documented response when being fed. Many of the big-name brands
still use predominantly inorganic forms of trace minerals or less
bioavailable forms of organic trace minerals. 

We are GMO-free except in the formulas that contain rice.
The following products are GMO-free: Select Multi Protein Recipe (Beef,
Chicken, Pork), Select Cold Water Recipe (Menhaden Fish), and our Grain
Free Coastline Catch Recipe; all other Nature's Select Products are not GMO-free. However,
we do have a complex diversity of ingredients in our products and in
such ratios, that the GMO aspect is really very small. As for Nature's
Select, we have been and will be prudent in using the finest and safest
ingredients from the best sources we have available.

All of our formulas are either grain free or made from gluten free grains. 

Although it is a quality ingredient, plain chicken is about 80%
water. After cooking, most of that moisture is lost, reducing the meat
content to just a fraction of its original weight. Ingredients on a pet
food label are listed in descending order by weight. When you see
chicken as the first ingredient in pet food, this is before it’s cooked.
Once cooked, the percentage of chicken in the formula is much lower due
to the loss of moisture. Chicken meal is considered a meat concentrate
and contains nearly 300% more protein than chicken. Chicken meal
does NOT contain by-products such as beaks, feathers, or feet.

When switching your pet to Nature’s Select food or from one Nature’s
Select formula to another, we always recommend a gradual transition.
Normal bacteria in the intestine help your pet digest food. A sudden
change in diet can result in changes to the number and type of bacteria
and their ability to digest food, which can lead to intestinal upset.
Therefore, a gradual transition helps your pet’s digestive system adjust
to a new food without causing loose stool or an upset tummy.

We recommend a transition over a period of 7-10 days. Start with a
mixture of 25% new food and 75% old food for 2-3 days. Then switch to a
50/50 blend for another 2-3 days. If the transition is going well, move
to 75% new food and 25% old food for another 2-3 days until you are 100%
on the new food.

How do I get started?

We will waive the order minimum for your first kibble order
if you are just wanting to try to see how your pup will do. We also have a
money back guarantee, so if your dog doesn't like the formula, we will either
swap the food out for a different formula or give you your money back within 30
days!

And how do I get food?

Don't worry you don't have to be home to receive your
delivery! We will leave your order at your front door, or a different location
you specify! We will come quietly not knocking on the door as not to disturb
the four legged alarms!

We have many ways that are quick, easy, and convenient
for you to place your order!

A. Call us at (615) 986-9285 or (865) 312-7800 or (859) 898-1368

B. Email to info@DeliverMyPetFood.com

C. Click on the "One Click Done" reorder link in the reminder
email that is sent to you when we think you are running low. Just click the
link in your reminder email and you’re all set! This will repeat your last
order. We’ll use the same form of payment and deliver it to the same place as
the last time.

D. Just text YES! text reminders - similar to our email reminders, a
reorder a reminder will be texted to you when we think you are running low.
Just reply 'YES' and you’re all set! This will repeat your last
order. We’ll use the same form of payment and deliver it to the same place as
the last time. You’ll receive an email confirmation of your order.

E. Place your order online at www.DeliverMyPetFood.com

F. Constant Kibble - If you don’t want to think about having to re-order
dog food Constant Kibble is ideal for you! We will figure out your frequency
cycle and you tell us what you would automatically like to receive.

You will then receive a delivery every set amount of weeks. We will send you a
text reminder before each delivery, so if you ever need to make any adjustments
we can do so as long as you reply before delivery day.

Monday thru Thursday 7:00am to 5:00pm, Friday 7:00am to 4:00pm

Our Nature's Select poly-bags are BPA Free and #7 classification for
recycling; Our bag company is currently
working on a new resin that will soon make our bags completely
recyclable across the board.

Our goal is to consistently exceed our customers’ expectations. If, for any reason, you’re not satisfied with our products and home delivery service, then we’re not satisfied. If one of our products isn’t working for your pet, we’d be happy to exchange it for another formula or product.

We accept returns on products within 30 days of the shipment date. You will be credited for the prorated amount of product that is returned.

See link for detailed delivery areas: Delivery Areas

There are not any weight restrictions with local van deliveries but there are a few weight restrictions on Fed Ex deliveries.

On Fed Ex orders we are only able to ship orders of 60lbs or less.

There is no charge for Fed Ex shipments that meet the minimum within TN, AL, and KY

Shipments sent to other states outside TN, AL, and KY have a $9.95 delivery charge per box (up to 60lbs total weight).